Terms & Conditions
Ace Discos would only have been deemed to accept a booking when a copy of the contract has been received, signed by the client and accompanied by the client’s deposit, unless prior arrangement has been agreed with written confirmation that full cash or cheque is to be paid on the day of the function.
In the event of the client cancelling a confirmed booking, the deposit is non-refundable. In addition, should the client cancel the booking within 3 weeks prior to the date of the event the full balance will become payable immediately to Ace Discos.
In the unlikely event of Ace Discos failing to appear for any reason, such as unforeseen circumstances, we will make every reasonable effort to provide an alternative discotheque of similar standing. Should Ace Discos be unable to provide alternative suitable entertainment, our responsibility will be limited to a refund of the client’s deposit. However, please be assured that due to our strict professionalism we have NEVER failed to fulfil our obligations.
The balance of the agreed fee is to be paid directly to the Ace Discos representative upon arrival at the venue in cash, unless prior written confirmation has been received.
It is the client’s responsibility to ensure that Ace Discos have adequate and safe access to the venue to bring the equipment in and out.
It is the client’s responsibility to ensure that a safe, standard 13 amp mains socket is available within reasonable distance of the performance area.
For outdoor events, the client will provide adequate waterproof overhead cover (e.g. a tarpaulin or gazebo) for Ace Discos’ electrical equipment. Ace Discos will only set up on hard level ground or an adequate stage. We will not set up on grass or any uneven ground for safety reasons.
Where any public performance or entertainment licenses are required by law for the booked event, the client warrants that such licences are in place for the duration of the event.